appliance repair scam
Apr 19, 2024 07:53:34 #
garmonferry
Loc: Stuart Fl
A & J Appliance repair service is a complete scam---They are now $ 200 richer from my deposit to repair my dryer---and they never showed up --- claim to have had several problems and a last claimed that they tried to call to arrange another missed appt. but we would not answer our phone which is a complete lie---so long $200 and goodbye
Apr 19, 2024 09:27:55 #
Apr 20, 2024 17:37:22 #
VincentL
Loc: Stuart Fl
garmonferry wrote:
A & J Appliance repair service is a complete scam---They are now $ 200 richer from my deposit to repair my dryer---and they never showed up --- claim to have had several problems and a last claimed that they tried to call to arrange another missed appt. but we would not answer our phone which is a complete lie---so long $200 and goodbye
They pulled the same scam on us for a $300. deposit. This was in December 2023, they make appointments and never show up. We demanded a refund and have had no reply. Apparently they do this a lot, just look at their BBB rating and reviews. To me this is criminal.
Apr 21, 2024 06:30:28 #
Cherylg92
Loc: Start
Sorry, but why would you give a deposit? Never heard of that for appliance repair?
Apr 21, 2024 08:11:40 #
Amazz
Loc: Palm City
I don't understand this either. Why a deposit? It's so important to always pay with a credit card to avoid scams. Many businesses are now charging 3% for the use of credit cards. It's a smart investment to protect yourself.
Apr 21, 2024 12:07:33 #
Here are a few pretty negative comments in past few years on A&J Appliance Repair found on "Angi" (Angi's List).
https://www.angi.com/companylist/us/fl/port-saint-lucie/a-and-j-appliance-repair-service-reviews-5689371.htm
Feb., 2024 - read the reviews, bogus 5 star ratings and then read the true 1 star ratings. Vincent Mineo has proven to be a thief and habitual liar. The only reason I will give this rating is to help future victims. He had me give a 5 star review before he even did the work. He also told me to write a check directly to him for 263 which he cashed the same day ! This was two months ago. I am most definitely filing a report for this reason shame on you! (I called PRISTINE appliance repair they are honest !!!!!!!! And have serviced a lot of Vincent’s victims! God bless !
Description of Work: I needed a part for my icemaker he charged me 263. He never refunded me. The money never came back to my house to fix my refrigerator. I got a different company to come. Finally I called him several times spoke to him on the phone and also have the check in the receipt, but nothing came of it, he never did anything for me, except steal my money.
Jan., 2024 - I was robbed similarly like other potential customers. Vincent came to my home to give an estimate to repair a clothes dryer. With a charge of $375, Vincent requested a cash deposit of $270 which I unfortunately paid. After that we never heard from the company again. Multiple calls were left unanswered and we never saw another person from this company ever again. That was in Nov 2023. It is now Jan 2024, and we got the dryer fixed by a company that repaired it in two days. A & J Appliance are thieves. Buyer Beware, especially other Seniors like us.
Oct., 2023 - Well apparently I should have done my homework. Unfortunately Vincent had me write a check out to him “personally” for the cost of the part to repair my dryer. I did question that and he replied that he personally has to order the part. I should have insisted to make the check out to the company- probably would not have mattered though as this seems to be their MO from the other reviews I have read. I have now had 3 scheduled appointments with a 4 hour window for him to come back with the PAID FOR part $205 check cashed by Vincent. And I have had ALL THREE of those appointments result in NO SHOWS. These appointments are 4 hour windows that you have to hang around and wait for someone to show up then no one ever does. Even the very first scheduled appointment was a no show. I have heard every excuse from Vincent and the other employees/owners of this company. They don’t answer the phone once you are on to them. They say they will call you back in 10 minutes but never do. Unfortunately now I am out $205 and will be filling my complaint with the BBB. I have been told by the new company I will be using for my repair that this is their MO and they have several customers who have been screwed over by A & J Appliance Repair. I would suggest you DO NOT use them as you will get ripped off. I’m not sure how they are even still in business with all of the reviews I have now read. BEWARE. I will be waiting one week for a REFUND check of $205 before I file with BBB. You have been put on notice.
Aug., 2022 - BEWARE OF THIS COMPANY!! A service technician came to our home and diagnosed a faulty part and required me to pre pay for the part, in which I did. He said the part would take 3-5 days to come in. After 4 long months of trying to get them to come back to my home to make the repair (after numerous phone calls, unanswered messages and texts) I finally contacted the BBB for assistance with getting my money back for the part I paid for. After going back and forth, they continued to lie about everything and never offered to refund the money I paid them for the part. I have given up because you can’t win with a company that has no regard for the truth. This has been the worst experience I have ever had with a Service company.
Jan., 2022 - Our experience has been terrible. They came on October 18, 2021 to work on our dishwasher which is only three years old. We were told is was the motherboard, wrote a check for $310.00 for parts and labor. When the board finally came in, so we were told, it was installed and still did not work. Vincent, the technician, said the new board was defective but there was probably one other part he could order that might make it work. Told it would be about two to three weeks. This is last we heard. We have been ask to send a copy of the invoice twice ,if not three times, so they could get things straightened out. We have sent a new copy each time requested. I have left voicemails, as has my wife, repeatedly but no resolution. Vincent even wrote on the invoice to refund us 220 dollars minus the service charge at one point but that was weeks ago. We have been lied to or ignored through this whole process. I would not recommend them to anyone!
https://www.angi.com/companylist/us/fl/port-saint-lucie/a-and-j-appliance-repair-service-reviews-5689371.htm
Feb., 2024 - read the reviews, bogus 5 star ratings and then read the true 1 star ratings. Vincent Mineo has proven to be a thief and habitual liar. The only reason I will give this rating is to help future victims. He had me give a 5 star review before he even did the work. He also told me to write a check directly to him for 263 which he cashed the same day ! This was two months ago. I am most definitely filing a report for this reason shame on you! (I called PRISTINE appliance repair they are honest !!!!!!!! And have serviced a lot of Vincent’s victims! God bless !
Description of Work: I needed a part for my icemaker he charged me 263. He never refunded me. The money never came back to my house to fix my refrigerator. I got a different company to come. Finally I called him several times spoke to him on the phone and also have the check in the receipt, but nothing came of it, he never did anything for me, except steal my money.
Jan., 2024 - I was robbed similarly like other potential customers. Vincent came to my home to give an estimate to repair a clothes dryer. With a charge of $375, Vincent requested a cash deposit of $270 which I unfortunately paid. After that we never heard from the company again. Multiple calls were left unanswered and we never saw another person from this company ever again. That was in Nov 2023. It is now Jan 2024, and we got the dryer fixed by a company that repaired it in two days. A & J Appliance are thieves. Buyer Beware, especially other Seniors like us.
Oct., 2023 - Well apparently I should have done my homework. Unfortunately Vincent had me write a check out to him “personally” for the cost of the part to repair my dryer. I did question that and he replied that he personally has to order the part. I should have insisted to make the check out to the company- probably would not have mattered though as this seems to be their MO from the other reviews I have read. I have now had 3 scheduled appointments with a 4 hour window for him to come back with the PAID FOR part $205 check cashed by Vincent. And I have had ALL THREE of those appointments result in NO SHOWS. These appointments are 4 hour windows that you have to hang around and wait for someone to show up then no one ever does. Even the very first scheduled appointment was a no show. I have heard every excuse from Vincent and the other employees/owners of this company. They don’t answer the phone once you are on to them. They say they will call you back in 10 minutes but never do. Unfortunately now I am out $205 and will be filling my complaint with the BBB. I have been told by the new company I will be using for my repair that this is their MO and they have several customers who have been screwed over by A & J Appliance Repair. I would suggest you DO NOT use them as you will get ripped off. I’m not sure how they are even still in business with all of the reviews I have now read. BEWARE. I will be waiting one week for a REFUND check of $205 before I file with BBB. You have been put on notice.
Aug., 2022 - BEWARE OF THIS COMPANY!! A service technician came to our home and diagnosed a faulty part and required me to pre pay for the part, in which I did. He said the part would take 3-5 days to come in. After 4 long months of trying to get them to come back to my home to make the repair (after numerous phone calls, unanswered messages and texts) I finally contacted the BBB for assistance with getting my money back for the part I paid for. After going back and forth, they continued to lie about everything and never offered to refund the money I paid them for the part. I have given up because you can’t win with a company that has no regard for the truth. This has been the worst experience I have ever had with a Service company.
Jan., 2022 - Our experience has been terrible. They came on October 18, 2021 to work on our dishwasher which is only three years old. We were told is was the motherboard, wrote a check for $310.00 for parts and labor. When the board finally came in, so we were told, it was installed and still did not work. Vincent, the technician, said the new board was defective but there was probably one other part he could order that might make it work. Told it would be about two to three weeks. This is last we heard. We have been ask to send a copy of the invoice twice ,if not three times, so they could get things straightened out. We have sent a new copy each time requested. I have left voicemails, as has my wife, repeatedly but no resolution. Vincent even wrote on the invoice to refund us 220 dollars minus the service charge at one point but that was weeks ago. We have been lied to or ignored through this whole process. I would not recommend them to anyone!
Apr 22, 2024 10:31:18 #
Apr 22, 2024 14:18:57 #
Lindy
Loc: Stuart, Fl
If everyone here who has had similar experiences would file a complaint to the State folks like this ARE investigated and eventually (!) prosecuted. One avenue is myfloridalegal.com where you can file a consumer complaint online and you can also snail mail them at
Office of the Attorney General
PL-01 The Capitol
Tallahassee, Florida 32399-1050
Telephone: (850) 414-3990
Toll Free within Florida: 1-866-966-7226
I've done it for a shady airconditioning service back in early 2000's (this was the third state they got booted out of)
Office of the Attorney General
PL-01 The Capitol
Tallahassee, Florida 32399-1050
Telephone: (850) 414-3990
Toll Free within Florida: 1-866-966-7226
I've done it for a shady airconditioning service back in early 2000's (this was the third state they got booted out of)
Apr 22, 2024 21:12:16 #
Nionia
Loc: Stuart
First and foremost, YOU do not pay someone before services are performed...... and some future advise......
Pay with a credit card and if services are not received dispute the transaction with your bank.
Pay with a credit card and if services are not received dispute the transaction with your bank.
Apr 22, 2024 21:18:33 #
Nionia
Loc: Stuart
Never mind Angi's list....
how about reporting them to BBB , consumer Affairs and Attorney General to put them out of business for good,.....
how about reporting them to BBB , consumer Affairs and Attorney General to put them out of business for good,.....
Apr 23, 2024 09:02:13 #
Brenda Daly
Loc: Stuart
I would report him to the IRS, because of personal cash payments. If enough people report them they will put them out of business.
Apr 23, 2024 15:33:29 #
Apr 23, 2024 21:50:51 #
Ljcolwell
Loc: Palm city, fl
Happened to me too. $200 given for a new heater for my dryer. Never would come back again.
Hired Mr. Appliance who replaced the thermostats and declared the heater fine. I demanded money back from Vincent and never received a dime.
I had used them in the past and was happy with the service but never again!
Hired Mr. Appliance who replaced the thermostats and declared the heater fine. I demanded money back from Vincent and never received a dime.
I had used them in the past and was happy with the service but never again!
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